ABC News (AU)

Queenslanders urged to collect $14 million in unclaimed rental bonds

ABC News (AU) logo ABC News (AU) 23.06.2023 01:24:25
Queenslanders are owed $14 million in unclaimed rental bonds sitting with the state's Residential Tenancies Authority. (ABC News: Christopher Gillette)

A new campaign will be launched by the state's rental authority in a bid to get Queenslanders to collect millions of dollars in unclaimed rental bonds.

The Residential Tenancies Authority (RTA), which is responsible for holding rental bonds in the Sunshine State, has 47,000 unclaimed refunds sitting on its books worth $14 million.

The average value of the bonds comes in at $307, although 42 per cent of uncollected payments are valued at $100 or less.

The RTA has confirmed it has a $133.57 bond dating back to January 30, 1990, making it the oldest unclaimed bond in the state.

The largest unclaimed bond in Queensland is worth more than $10,700, while the second largest comes in at $9,547, the third is $8,164, and the fourth is $7,954.

In an attempt to reduce the number of unclaimed bonds in the future, the RTA is planning a campaign for the next financial year to encourage Queenslanders to collect any outstanding refunds.

"The RTA will engage with sector stakeholders, including Tenants Queensland, to ensure the success of this campaign," an RTA spokesperson said.

The same campaign will urge Queenslanders to keep their details up to date with the RTA to ensure rental bond refunds are not delayed or go unclaimed.

The RTA spokesperson said refunds can be made on outstanding residential rental bonds irrespective of how much time had passed since the bond was lodged.

They urged Queenslanders to contact the RTA if they believed they had an unclaimed refund.

"Customers will need to provide the RTA with their full name, address of the rental premises and three other pieces of information relevant to the tenancy," the spokesperson said.

"This information may be found in tenancy-related documents such as old tenancy agreements or an acknowledgement of rental bond, which is sent to customers when a bond is paid to the RTA.

"If customers cannot verify their details they may make a written request."

Tenants Queensland chief executive Penny Carr said she was surprised by the number of unclaimed bonds in the Sunshine State.

"They [the RTA] do occasionally have campaigns to get people to look at whether they've got an unclaimed bond," she said.

"So I think they could do probably a bit more on that given how much is sitting there."

Ms Carr also urged tenants to keep their details up to date with the RTA so they know if a claim has been made on their bond from the property owner.

The RTA acknowledged the rental market was "challenging" and indicated it was looking at ways boost awareness in the community about how to claim outstanding rental bonds.

The $14 million in unclaimed rental bonds makes up 1.4 per cent of all bonds currently held by the RTA.

The unclaimed bond money also includes funds that are owed to property managers and property owners.

This could include circumstances where the property manager or owner has made a claim on the bond payment due to unpaid rent.

vendredi 23 juin 2023 04:24:25 Categories: ABC News (AU)

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